Tencent Cloud, the cloud division of the global technology giant Tencent, has announced its involvement in optimizing and upgrading "iAM Smart," Hong Kong's comprehensive personalized digital services platform, utilizing the Tencent Cloud Super App as a Service (TCSAS) solution. This enhancement aims to accelerate the digital transformation of public services, providing citizens with a more efficient and convenient mobile service experience.
Launched by the Hong Kong Special Administrative Region Government (HKSAR), "iAM Smart" serves as a one-stop digital services platform that consolidates offerings from various government departments and both public and private organizations, such as eTAX, SmartPLAY, eMPF, and the International Driving Permit application. As of August 2025, the platform has attracted over 3.6 million registered users, offering services that span taxation, healthcare, education, and transportation.
The TCSAS solution combines Tencent's strengths in mini program development, testing, deployment, and container technology. With TCSAS, "iAM Smart" can create a matrix of mini-programs within the app, eliminating the need for users to navigate multiple interfaces. This allows citizens to access a variety of services from different government departments, public, and private organizations through a single, unified interface, enhancing overall service efficiency and fulfilling the vision of a "single portal for online government services."
Additionally, this upgrade incorporates enhanced security and quality assurance features from Tencent Cloud TianYu, Tencent WeTest, and other products. These capabilities facilitate business risk management and data protection, ensuring data security and reliable transactions throughout the service process, while leveraging Tencent Cloud’s robust infrastructure for seamless deployment and operation.
Poshu Yeung, Senior Vice President, Tencent Cloud International, said, “Tencent Cloud is honored to be part of the upgrade and optimization project of 'iAM Smart.' We are committed to leveraging our technological capabilities to support public services and accelerate Hong Kong's digital development.”
Launched by the Hong Kong Special Administrative Region Government (HKSAR), "iAM Smart" serves as a one-stop digital services platform that consolidates offerings from various government departments and both public and private organizations, such as eTAX, SmartPLAY, eMPF, and the International Driving Permit application. As of August 2025, the platform has attracted over 3.6 million registered users, offering services that span taxation, healthcare, education, and transportation.
The TCSAS solution combines Tencent's strengths in mini program development, testing, deployment, and container technology. With TCSAS, "iAM Smart" can create a matrix of mini-programs within the app, eliminating the need for users to navigate multiple interfaces. This allows citizens to access a variety of services from different government departments, public, and private organizations through a single, unified interface, enhancing overall service efficiency and fulfilling the vision of a "single portal for online government services."
Additionally, this upgrade incorporates enhanced security and quality assurance features from Tencent Cloud TianYu, Tencent WeTest, and other products. These capabilities facilitate business risk management and data protection, ensuring data security and reliable transactions throughout the service process, while leveraging Tencent Cloud’s robust infrastructure for seamless deployment and operation.
Poshu Yeung, Senior Vice President, Tencent Cloud International, said, “Tencent Cloud is honored to be part of the upgrade and optimization project of 'iAM Smart.' We are committed to leveraging our technological capabilities to support public services and accelerate Hong Kong's digital development.”
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